No single doctor attends all your medical appointments. But you do. That makes you, the patient, the de facto integrator of the healthcare system.

That insight led Dr Mohammad Al-Ubaydli to found Patients Know Best (PKB), Europe’s largest Personal Health Record and patient engagement platform. PKB’s purpose is to give every person the ability to access their personal health record, control who can see it and use this information to manage their health and care.

Listen to how he does it on the latest episode of The Purposeful Strategist.

What happens when a business achieves its original purpose? Where does it go from there?

Find out how Nej Gakenyi, CEO and founder of GRM Digital, faced that unusual challenge in the latest episode of The Purposeful Strategist.

In this episode, I’m very pleased to welcome Denise Massey, Managing Director of EIC, a platform where great businesses big and small can innovate together to create a safe, affordable, and decarbonised energy system. She shares the first thing a CEO needs to do in developing an effective purpose and describes the role their values played in building the organisation. 

Words matter when you talk about purpose. Doubly so when you lead an organization focused on language and communication. But what if that organization is not comfortable discussing purpose and strategy?

That was the dilemma facing Sara Crofts when she became CEO of the Institute of Translation and Interpreting (ITI), the UK professional body for translators and interpreters.

Learn how she solved it in this episode of The Purposeful Strategist.

Loss of momentum can be fatal to any organisational change project. But committed leadership can keep the cause alive. Three years into an ongoing initiative to bring Matrix’s purpose to life, CEO Mark Inskip and his team doubled the company’s size by acquiring another business.

Despite this welcome complication, the purpose is taking root inside the organisation, employee engagement is high, and the leadership team have embarked on an inclusive initiative to develop a set of values that support the purpose.

Learn how Mark and team managed through the distractions, on this episode of The Purposeful Strategist.

The founders of Office Space In Town (OSIT) set out to build a company that “reflects who we are as people and the ethics and morals that we live by.” Their goal was to be a provider of boutique, design-led workspaces where businesses thrive and people are inspired, focused and happy.

Co-Founder and CEO Niki Fuchs and Georgia Sandom, Director of Operations and Environmental, Social and Governance (ESG) explain how the company’s purpose has helped the business grow in a tough marketplace.

Listen to their story on the latest episode of The Purposeful Strategist.

In its quest to become the most trusted personalised service business in the world, the global concierge company Ten Lifestyle Group has kept its purpose and its revenue streams closely aligned.

The result is a remarkably resilient organisation, that has survived some very testing times to deliver long-term success.

Alex Cheatle, co-founder and CEO of Ten, reveals how sticking to the purpose, and consulting with an invisible customer, keeps the business growing. Learn more on the latest episode of The Purposeful Strategist.

Sometimes commercial success can cause an organisation’s original purpose to dim over time. That was the challenge facing Mike Astell, CEO of FCDO Services, an executive agency and trading fund owned by Britain’s Foreign Office, with customers in both the public and private sectors around the world.

Re-grounding the organisation in its original purpose unlocked a surprising amount of enthusiasm and revealed unexpected potential. The initiative also led to a new business strategy and a more effective way of communicating with the executive and the board.