Rethinking Value: Patients, Properties, and Purpose

What happens when healthcare real estate is designed not just as buildings as property, but as a living system that serves patients, clinicians, and communities? In this joint episode, two leaders bring complementary perspectives to the conversation.

Simon Betty, Head of Europe at Northwest Healthcare REIT, has spent over two decades shaping strategies in real estate, from retail to healthcare. At Northwest, he’s focused on creating community-based facilities that deliver high-quality patient outcomes, taxpayer value, and gold-standard environments for care.

He’s joined by Paul Lambert, Founding Director of Living Work Consulting and author of Alive: Cultivating Living Organizations for Success in a Digital Age. Paul’s work challenges traditional organizational culture, showing how autonomy, purpose, and partnership can unlock better outcomes for both people and businesses.

Together, Simon and Paul explore how healthcare real estate can evolve beyond bricks and mortar. They discuss the shift from hospitals to community-based care, lessons from retail’s digital disruption, and why culture is as critical as capital. From net promoter indicators to tenant partnerships, they reveal how aligning financial, structural, and human needs can reshape the future of healthcare across Europe and beyond.

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Paul Lambert & Simon Betty

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