What does it take to lead AI strategy in a sector where precision, trust, and human judgement are paramount? Rosie Djurovic, Head of AI at Brabners, is working to answer that question—while ensuring innovation strengthens both client outcomes and the capabilities of the firm.
Since joining Brabners in 2024, Rosie has been driving an ambitious approach that makes becoming an AI enabled law firm one of the firm’s three strategic pillars—alongside being brand-led and client-centred.
Her work starts with first principles thinking: understanding the real problems lawyers and clients face, and ensuring solutions fit within the firm’s broader goals. Sometimes those solutions involve AI, sometimes they don’t—but when they do, she ensures they are introduced at the right time, in the right way, and with the right safeguards.
In this episode, Rosie shares how Brabners is scaling up workforce skills, enhancing evaluation frameworks for AI tools, and exploring possibilities such as generative AI in client portals to improve transparency and service. She also reflects on how innovation can emerge both from within the firm and in response to client expectations.
From resisting AI for AI’s sake to imagining its long-term, transformational potential, Rosie’s leadership is about more than adopting new technology—it’s about redefining what AI can achieve in a people-focused profession.
Supported by Norman Broadbent: https://www.normanbroadbent.com/
Rosie Djurovic