A Big Impact Without a Big Business: Long-Term Thinking at Pottinger

Nigel Lake, Co-Founder & Executive Chair - Pottinger
Belden Menkus

Nigel Lake, co-founder and Executive Chair of Pottinger, reflects on more than two decades building an independent global advisory business that works with major companies, governments, and industry bodies. Pottinger remains a relatively small firm, and Nigel explains that unlike many businesses, scale was never their primary focus.

Nigel describes the discipline behind Pottinger's work: bringing strategy and investment banking together so that every strategic question comes with a complete financial understanding, and every transaction serves a purpose beyond simply getting the deal done. With this financial discipline as a backdrop, he makes the case for a resolute focus on the long term in a world full of short-term noise. While the next quarter is hard to predict, the direction technology will take is often knowable years in advance if leaders are willing to look.

The conversation also explores why Pottinger shifted towards emerging industries such as the energy transition, the difference between governments backing a winning company and backing a winning technology, Nigel's reservations about the gap between AI's persuasiveness and its truthfulness, and why he believes business leaders have a responsibility to engage with public policy and the systems they help shape.

Many thanks to R. Paul Herman for suggesting this conversation!

Check out the Pottinger website.

Supported by Norman Broadbent.

Nigel Lake

People and Process: Lean Empowerment and Productivity Across Industries

Steve Boam, CEO - Develop Consulting
Belden Menkus

What do an auto manufacturer and an NHS ward have in common? In this episode, Steve Boam, CEO of Develop Consulting, explains that the Lean principles he learned on Toyota production lines apply to all types of sectors, including defence suppliers, airports, and hospitals. Since founding Develop in 2018, he and his team have used those principles to support hundreds improvement projects across more than 50 clients.

Steve traces Lean back to Toyota’s drive for continuous improvement, built on two foundations: people and process. He explains how Develop works shoulder to shoulder with clients rather than advising from a distance, why the Lean principles hold regardless of product development speed or scale, and that the hardest part of any transformation is rarely the boardroom or the shop floor, but the in the middle.

The conversation covers productivity challenges as well as the skills mismatch leaving young people without work. As part of this, Steve emphasises the need for education and apprenticeships in industry, as well as worker empowerment: the need to “flip the pyramid” and place the person doing the job at the top.

Check out the Develop Consulting website.

Supported by Norman Broadbent.

Steve Boam

Engineering from the Inside Out: Leading Change at LPA Group

Philo Daniel, CEO - LPA Group
Belden Menkus

In this episode we speak to Dr. Philo Daniel, Chief Executive Officer of LPA Group, a company who designs and manufactures specialised electrical equipment for rail, aviation, and aerospace & defence. Philo reflects on joining a well-invested but underperforming business and the strategic choices she has made to turn it around.

Philo shares how she reorganised LPA from four quasi-independent sites into a single functional structure, and how that structure is working now. She describes how a major rebranding is helping the new culture and structure stick with her workers and beyond. She also discusses the costs and benefits of being a vertically integrated business – manufacturing components in-house rather than offshore.

The conversation also explores LPA’s pivot towards defence and sovereign supply chain customers, Philo’s thoughts on leading an organisation for the first time, and why she believes engineering businesses like LPA have both a social and strategic duty to invest in STEM outreach and apprenticeships.

Listen here and on Apple Podcasts and Spotify.

Supported by Norman Broadbent.

Many thanks to Norman Broadbent’s John Begley for the introduction to Philo, so that we could have this insightful conversation!

Philo Daniel

Go Far, Go Together: Resilience, Democracy, and the Cooperative Alternative

Jeroen Douglas, Director General - International Cooperative Alliance
Belden Menkus

Jeroen Douglas is Director General of the International Cooperative Alliance, the global body that has kept the cooperative movement united since 1895. In this episode, Jeroen describes cooperatives as the largest enduring alternative to shareholder capitalism. He explains how the cooperative model supports hundreds of millions of workers worldwide, and reflects on the challenges of acting as the unifying voice of such a diverse and sprawling movement.

Jeroen describes how their Practice, Promote, Protect strategy came together in a way that reflects the movement's own principles, drawing on passionate expert volunteers rather than big consultancies. That same instinct toward member control runs through one of its boldest commitments: a sovereign cooperative cloud, giving all members an alternative to giving their data to a handful of technology giants.

The conversation then moves from the practical to the philosophical: why cooperatives are expert in resilience rather than speed, how Jeroen sees democracy as the ability to disagree without going to war, and why he believes real purpose is found and held in local communities. Against a backdrop of geopolitical fragmentation, he argues that the cooperative movement has proven its durability over the 20th and 21st centuries, and thus will endure whatever the next era brings.

Listen here and on Apple Podcasts and Spotify, and check out the ICA’s website.

A special thank you to Norman Broadbent’s Nadan Hadzic for the introduction to Jeroen, which made this fascinating conversation possible!

Supported by Norman Broadbent.

Jeroen Douglas

Not Afraid to Have a Go: The Challenger Mindset and the Future of IP

Martyn Fish, Chief Executive and Partner - HGF
Belden Menkus

In this episode we speak with Martyn Fish, Chief Executive and Partner at HGF, one of Europe's largest intellectual property firms. Since its founding 30 years ago, HGF has grown into one of the most highly regarded names in its industry. Martyn has been with the firm for over two decades, and he reflects on how its enduring "challenger" mindset has driven that growth.

Martyn explains his decision to enable their next phase of growth through PE investment from CBPE, a significant pivot away from the traditional partnership model. Martyn is candid about what pushed him towards the change and what makes the relationship work now, arguing that the right investor doesn't write your strategy but holds you to account and frees you to pursue it.

Martyn goes on to discuss the strategies they are pursuing, such as changing how IP services are delivered by broadening the scope of the job. To this end HGF is investing in their employees’ growth through a mini-MBA programme, and utilising AI to free up attorneys’ time for higher-impact work. The through-line is a deliberate push for scale and impact, which Martyn argues is vital in a changing legal market.

Listen here and on Apple Podcasts and Spotify.

Supported by Norman Broadbent.

Martyn Fish

The Standard for Everything: Leadership and Long-Term Impact at the National Physical Laboratory

Peter Thompson, Chief Executive - National Physical Laboratory
Belden Menkus

In this episode, Dr. Peter Thompson, Chief Executive of the National Physical Laboratory, explains that measurement is the invisible infrastructure of the modern world, and discusses NPL’s role in maintaining it.

Peter reflects on leading a government-owned organisation that must operate as a business, win contracts on merit, demonstrate impact from public money, and sustain the long-term scientific capability that makes its role possible. He describes how he has reoriented NPL from a culture of excellent science for its own sake towards one that is externally focused on what society, industry and government need.

The conversation explores NPL’s purpose to act as the connective tissue between scientific expertise and the economy, using its ultimate certainty of measurements to help companies innovate beyond that and scale their businesses. They also discuss Peter’s approach to leadership in a rapidly changing society: what got us here won’t necessarily get us there, so what do we need to do now?

Listen here and on Apple Podcasts and Spotify.

NPL: https://www.npl.co.uk/

Supported by Norman Broadbent.

Peter Thompson

Ports Are the How: Infrastructure, Energy Transition, and Long-Term Thinking at Forth Ports

Stuart Wallace, CEO - Forth Ports
Belden Menkus

How to lead one of the UK's most prominent port groups in our changing times? Stuart Wallace, Chief Executive of Forth Ports, brings a rare operational depth to its leadership. He reflects on what ports do and why they matter, from keeping supply chains moving to facilitating offshore energy. He also shares what has kept him at Forth Ports for nearly 25 years, and what nine different roles inside the organisation taught him about leadership.

On strategy, Stuart outlines the discipline of building around long time horizons and investing in infrastructure. How Forth Ports moved into the renewables market before they even had a contract, why the organisation took the risk, and how that has played out at the ports of Dundee and Leith.

The conversation also explores how Stuart leads a business that is simultaneously a commercial enterprise, a statutory harbour authority, and a cornerstone of the communities it operates in.

Listen here and on Apple Podcasts and Spotify.

Supported by Norman Broadbent.

Stuart Wallace

Nothing Moves Without It: Logistics, National Resilience, and the Case for a Seat at the Top Table

Ben Fletcher, Chief Executive - Logistics UK
Belden Menkus

What does it take to keep an economy moving? In this episode, Ben Fletcher, Chief Executive of Logistics UK, makes the case that logistics isn’t just the backbone of the economy: it’s the precondition for almost everything else.

Logistics UK is one of the UK’s largest business groups representing the buyers and suppliers from the transport logistics sector. To lead this organisation, Ben draws on more than two decades of experience spanning government, manufacturing, and industry leadership. He explains what it means to represent 22,000 members across a multimodal industry spanning road, rail, sea, and air, and envisions how the logistics sector could better bolster economic growth if its strength were fully understood at the highest levels of government.

The conversation starts with strategy: how Logistics UK is pushing to become the single voice for the whole industry, and why winning that position means making an economy-wide argument, not just a sector-specific one. Ben also shares what drives decisions: data gets you in the room, but a story unlocks action. From there the conversation turns to what COVID revealed about the sector's public role, how AI is beginning to shift what's possible for firms of every size, and why logistics may be one of the best industries in the UK for a young person starting out — if government policy can catch up.

Listen here and on Apple Podcasts and Spotify.

Supported by Norman Broadbent.

Ben Fletcher

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