When Sarah McMath became CEO of MOSL, the UK’s retail water market operator for business customers, she faced some serious challenges. There was no shared sense of the organisation’s purpose among the leadership team; no clear approach to business planning; a low level of engagement among employees; and a skeptical customer base.

Five years later, the organisation has transformed. Join me on the latest episode of The Purposeful Strategist to learn how Sarah took an inclusive approach to develop a shared organisational purpose, and used that to shape a new strategy, grow the organiaation’s capabilities, craft practical operating principles, and turn around employee engagement.

Ben Quinn had a different view of what a restaurant could be, how it could work, and the impact it could have on a community and the lives of their guests.  Hear how he built a business based on positive memories for guests, while addressing the toxic culture that exists in the industry and creating a safer and more equal environment for women – and men.  And, do check out the amazing photos on their website of outdoor events they have catered: really long tables in beautiful locations.

Links  http://www.canteencornwall.com/

In this episode, I’m very pleased to welcome Sophie Carr, the founder and Director of Bays Consulting.  She shares with us how she grew her firm by tapping into and developing a hidden workforce that is able to use maths to solve tough problems and then make the maths explainable.  Join me for a fun and informative discussion about maths, crowds, predictions, and the school gate. 

Melissa Quinn, former head of a spaceport in Cornwall, discusses her transition to her new role at Slingshot Seradata, a the space industry’s leading space data publisher. She explains the importance of space sustainability and the need to regulate the increasing number of satellites being launched into space. She also discusses the strategic planning process at Slingshot and her leadership style, emphasizing the importance of human connection, purpose, humor, and kindness. Quinn reflects on the challenges she has faced in her career and the importance of resilience and support in overcoming failure. She concludes by discussing the future of space sustainability and the exciting developments in the space industry.

What if we had a way to dispose of nuclear waste in a safe, lower cost way? Elizabeth Muller thinks she does.  Join us for an informative and inspiring discussion about what it takes to bring a breakthrough idea into the world. 

In this episode, I’m very pleased to welcome Jo Farmer and Richard Miskella, Joint Managing Partners of law firm Lewis Silkin. They describe how the firm developed a fiercely different culture that allows them to deliver distinctively high-quality work for clients. They also discuss the underlying logic of the strategic choices they’ve made. 

Sara Bailey shares her path to find the real reason Trowers and Hamlins needed to grow.  It wasn’t just for the money…

Does doing the right thing environmentally have to be a tradeoff or can it create financially sustainable investments? Andrew Wordsworth thinks it can.  He’s the Managing Partner of Sustainable Ventures, a business that’s based on this idea.  Hear how they navigate the issues of purpose and strategy, while developing sustainability clusters across the UK.