Arun Chauhan, founder of Tenet, a specialist Compliance & Litigation law firm and recent winner of Boutique Law Firm of the year at The Legal Business Awards, talks about why his organisation has two purposes and the separate ways he discovered each of them, including the importance of paying attention to emotion in that process. He also shares his advice on key things to avoid when developing your strategy.
Purpose is what you stand for
My guest is Asad Dhunna, Founder and CEO of The Unmistakables, a consultancy that works with organisations to create ‘inside out’ inclusion. Asad discusses the difference between a strategic journey and a quest, as well as sharing frameworks he has used to clarify their purpose and hone their strategy. He also talks about how he deals with the constant changes that can invalidate a strategy soon after it’s created.
How can we save this business?
Work back from the end goal
Kevin Craven, CEO of ADS, the UK trade association for the aerospace, defence, security, and space sectors shares with us the process he used to evolve their purpose and strategy to meet the challenges of an increasingly more complex environment. He also describes how and why they used external resources in the process, in addition to involving a significant proportion of their employees.
Don’t do it on your own
CEO Heidi Mottram of Northumbrian Water describes what happened when they decided to start over with a clean sheet of paper and co-create their purpose with their stakeholders. She also shares how their desire to be the industry leader resulted in the development of an industry-wide set of performance measures, so everyone can see how well they are doing – which in turn has reinforced Northumbrian Water’s ability to work across the business as a team.
From surviving to a sustainable future
CEO Mike Carragher describes how VHB has unlocked a sustainable future for their organisation, in part by weaving their purpose through all their communications and key events. He also discusses how they made clear choices in creating their long-term vision, choices which have helped their people understand what VHB is going to do and what they aren’t going to do – so all their people can self-navigate more.
First step, get the narrative right
You know, let's not just talk about, wow, we've built a wonderful road or we've built a new energy facility, you know, that gets people motivated to a certain point. But actually let's talk about the difference that this infrastructure's gonna make. So how many jobs is it gonna create? How much clean energy is it gonna provide? How many homes are we gonna power? How much congestion are we gonna remove? And actually that's when you really get people motivated and behind what it is we were trying to do.

